Last updated: February 3, 2026
By accessing or using Scytales Connector ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Scytales ("Company," "we," "us," or "our").
Scytales Connector is a credential verification service that enables applications to verify digital credentials (mobile driver's licenses, digital identity credentials, verifiable credentials) using OpenID Connect and W3C standards.
The Service includes:
You must be at least 18 years old and have the legal capacity to enter into contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.
If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
To use the Service, you must create an account by providing accurate and complete information. You are responsible for:
You must use a strong password and enable two-factor authentication if available. We are not liable for losses caused by unauthorized use of your account.
You agree NOT to:
The Free tier includes 1,000 verifications per month at no cost. We reserve the right to modify or discontinue the Free tier with 30 days' notice.
Paid plans (Pro, Enterprise) are billed monthly based on usage. All fees are in Euros (€) and non-refundable except as required by law or stated in our refund policy.
Pro tier: 30-day money-back guarantee for first-time customers. Enterprise refunds are governed by your contract.
We strive to maintain 99.9% uptime (99.95% for Enterprise). SLA credits may be provided for extended outages as defined in your plan. Scheduled maintenance and force majeure events are excluded from SLA calculations.
The Service, including all software, content, trademarks, and technology, is owned by Scytales and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service.
You retain ownership of data you submit to the Service. By using the Service, you grant us a license to process your data solely to provide the Service.
If you provide feedback or suggestions, we may use them without obligation or compensation to you.
Our collection and use of personal data is governed by our Privacy Policy. For customers subject to GDPR, we act as a data processor and will execute a Data Processing Agreement (DPA) upon request.
Both parties agree to maintain confidentiality of non-public information shared during the use of the Service. This obligation survives termination of these Terms.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
While we strive for accuracy in credential verification, we do not guarantee that all verifications will be error-free. You are responsible for implementing additional security measures as needed for your use case.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
You agree to indemnify and hold harmless Scytales from any claims, damages, losses, or expenses (including attorney fees) arising from:
These Terms remain in effect while you use the Service.
You may terminate your account at any time from your dashboard or by contacting support. Paid subscriptions will remain active until the end of the billing period.
We may suspend or terminate your account if you:
We will provide reasonable notice except in cases of serious violation or legal requirement.
Upon termination:
We may modify these Terms at any time. Material changes will be notified via email and/or in-app notification at least 30 days before taking effect. Continued use of the Service after changes constitute acceptance of the modified Terms.
We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice. We are not liable for any modification, suspension, or discontinuation.
The Service may integrate with third-party services (payment processors, credential issuers, wallets). Your use of third-party services is subject to their terms and privacy policies. We are not responsible for third-party services.
You agree to comply with all applicable export and import laws. You may not use the Service in countries subject to EU or U.S. embargo or export restrictions.
These Terms are governed by the laws of Belgium without regard to conflict of law principles.
Any disputes shall be resolved in the courts of Brussels, Belgium. EU consumers may also bring claims in their local courts.
Enterprise customers may opt for binding arbitration under ICC rules as an alternative to litigation.
We are not liable for failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemic, government actions, or internet disruptions.
You may not assign or transfer these Terms without our written consent. We may assign these Terms to an affiliate or in connection with a merger or acquisition.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
Our failure to enforce any right or provision is not a waiver of that right or provision.
These Terms, together with our Privacy Policy and any applicable order form or contract, constitute the entire agreement between you and Scytales regarding the Service.
For questions about these Terms, contact us at:
Email: legal@scytales.com
Support: support@scytales.com
Mail: Scytales Legal Department, [Address], Brussels, Belgium
Enterprise customers may have separate written agreements that supersede or supplement these Terms. In case of conflict, the written agreement prevails.
If you have questions about these Terms or need clarification, please contact our legal team at legal@scytales.com. We're here to help.
For urgent security issues: security@scytales.com